Once a claim has been filed against your Jetty Deposit bond, your property should not attempt to collect on this balance themselves (unless you owe the property an amount greater than your Jetty Deposit coverage, in which case, they may collect on that additional amount). If Jetty is attempting to collect on your owed amount, a payment has already been made to the property on your behalf. Please reach out to your property directly to ensure that they cancel any duplicate collection attempts.